[2026-10-14 14:35:50] - Incident status was updated.
Summary: A fix has been implemented and service is now restored.
Posted Oct 14, 2026 - 14:41 UTC
Update
[2026-10-14 11:34:00] - Incident status was updated.
Summary: Provisioning of eSIMs via partner platform is currently failing due to a third-party platform issue. A ticket has been raised with the vendor. Already provisioned eSIMs remain unaffected with traffic continuing to operate normally. Investigation is ongoing.
Posted Oct 14, 2026 - 11:41 UTC
Identified
Provisioning failures for eSIMs via platform, existing services unaffected