All Systems Operational

Uptime over the past 90 days. View historical uptime.
SIM cards - 89103XXX Operational
90 days ago
100.0 % uptime
Today
SIM Cards - 8931XXX Operational
90 days ago
99.71 % uptime
Today
SIM Cards - 894450XXX Operational
90 days ago
100.0 % uptime
Today
SIM Cards - 894453XXX Operational
90 days ago
99.87 % uptime
Today
SIM Cards - 8988XXX Operational
90 days ago
100.0 % uptime
Today
SIM Management Portal Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
VPN Services Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
IPSec Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
Public IP Operational
90 days ago
100.0 % uptime
Today
Public IP Routes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - API Schema Update Jun 29, 2026 10:00-11:00 UTC

Update - [2026-06-19 09:05:00] - Maintenance status was updated.

Summary: A new release will be deployed with breaking changes to Data Caps APIs, including field name updates (byte_limit to data_limit, byte_alert_thresholds to alert_thresholds) and unit conversion from bytes to megabytes. Default tagging behavior for cards will change from generic naming to dynamic partner-specific naming. API integrations and automated workflows must be updated before deployment to avoid runtime errors.
Jun 19, 2026 - 09:41 UTC
Scheduled - Supplier releasing API updates with breaking changes to data caps endpoints and SIM tagging behavior.

Affected countries: None
Jun 19, 2026 - 09:21 UTC

[External] - Network maintenance Jun 30, 2026 15:00-17:30 UTC

Update - [2026-06-10 20:26:35] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Jun 10, 2026 - 21:00 UTC
Scheduled - Scheduled maintenance may cause brief periods of intermittent connectivity for SIM cards - 89103xxx

Affected countries: XX
Jun 10, 2026 - 20:41 UTC

[External] - Emergency maintenance on packet core network Jun 30, 2026 20:00-21:00 UTC

Update - [2026-06-29 17:10:00] - Maintenance status was updated.

Summary: Emergency maintenance work is being performed on the IP Packet Core infrastructure. No service impact is expected, however there will be a temporary increase in risk due to reduced resilience during the maintenance window.
Jun 29, 2026 - 17:21 UTC
Scheduled - Emergency maintenance being performed on packet core infrastructure. No service impact anticipated but increased risk due to temporary loss of resilience.

Affected countries: XX
Jun 29, 2026 - 17:21 UTC

[External] - Signalling Firewall Maintenance Jul 2, 2026 20:00-21:00 UTC

Update - [2026-06-29 14:51:00] - Maintenance status was updated.

Summary: Scheduled maintenance on signalling firewall infrastructure with no anticipated service disruption, though elevated risk exists during the maintenance window.
Jun 29, 2026 - 15:01 UTC
Scheduled - Scheduled maintenance on signalling firewall infrastructure with potential increased risk during maintenance window

Affected countries: XX
Jun 29, 2026 - 15:01 UTC

[External] - Internet Link Maintenance Jul 5, 2026 22:00-23:00 UTC

Update - [2026-06-19 14:04:00] - Maintenance status was updated.

Summary: Scheduled maintenance on internet infrastructure may cause up to 240 minutes of downtime with potential packet loss and link reconvergence. Minimal impact expected due to redundant connectivity, with close monitoring during the maintenance window.
Jun 19, 2026 - 14:41 UTC
Scheduled - Scheduled maintenance on internet provider link with expected minimal impact due to redundancy

Affected countries: XX
Jun 19, 2026 - 14:21 UTC

[External] - Infrastructure Maintenance Jul 6, 2026 07:00-08:00 UTC

Update - [2026-06-29 10:14:00] - Maintenance status was updated.

Summary: Scheduled maintenance will be performed during a 2-hour window. No service disruption is expected, though data event processing may experience brief delays of less than 5 minutes during the maintenance period.
Jun 29, 2026 - 10:21 UTC
Scheduled - Scheduled maintenance with minimal expected impact on data event processing.

Affected countries: XX
Jun 29, 2026 - 10:21 UTC

[External] - Platform Infrastructure Maintenance Jul 13, 2026 07:00-08:00 UTC

Update - [2026-06-29 10:19:00] - Maintenance status was updated.

Summary: Planned maintenance scheduled during a 2-hour window. Service disruption expected to management platform only with no impact on SIM connectivity. Downtime anticipated to be under 1 hour.
Jun 29, 2026 - 10:21 UTC
Scheduled - Planned maintenance on management platform with no impact on SIM connectivity

Affected countries: None
Jun 29, 2026 - 10:21 UTC
Jun 30, 2026

No incidents reported today.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
[External] - Platform Maintenance
Completed - [2026-06-26 08:46:00] - Maintenance status was updated.

Summary: Maintenance has completed successfully. Some monitoring graphs may display delays over the next 24 hours while historical events are replayed to ensure no data loss occurred during the maintenance window.
Jun 26, 09:01 UTC
In progress - [2026-06-26 07:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Jun 26, 07:21 UTC
Update - [2026-06-19 13:25:00] - Maintenance status was updated.

Summary: Planned maintenance scheduled during a 4-hour window with expected service disruption and anticipated downtime under 1 hour. Updates to be provided as work progresses.
Jun 19, 13:41 UTC
Scheduled - Planned maintenance window with expected service disruption to internal platforms

Affected countries: None
Jun 19, 13:41 UTC
Jun 25, 2026

No incidents reported.

Jun 24, 2026
[External] - Network maintenance with potential session interruption
Completed - [2026-06-24 19:00:16] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Jun 24, 19:00 UTC
In progress - [2026-06-24 18:00:11] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Jun 24, 18:01 UTC
Scheduled - [2026-06-24 17:59:06] - Maintenance status was updated.

Summary: Internal monitoring detected unexpected behavior on an active switch. Traffic will be transitioned to a standby node to preserve session state. The operation is expected to be transparent, though a limited number of active sessions may be dropped during transition, requiring affected devices to re-attach. The platform will be closely monitored throughout the activity.
Jun 24, 18:01 UTC
In progress - Supplier performing corrective maintenance on network infrastructure. Some active sessions may be dropped during the transition, requiring devices to re-attach.

Affected countries: US
Jun 24, 18:01 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
[External] - Mobile Network Connectivity Issue in United Kingdom
Resolved - [2026-06-18 18:04:42] - Incident status was updated.

Summary: The incident has been resolved. Traffic has returned to expected levels with no further impact currently observed.
Jun 18, 18:21 UTC
Monitoring - [2026-06-18 15:31:24] - Incident status was updated.

Summary: Signs of recovery are being observed with traffic levels returning to normal and remote testing showing successful results. Network monitoring will continue over the next few hours to confirm full stability.
Jun 18, 15:41 UTC
Update - [2026-06-18 13:51:53] - Incident status was updated.

Summary: Investigating connectivity issues in the United Kingdom affecting devices attempting to roam on a specific network. Devices may be unable to register or experience unstable data and SMS services. The issue appears isolated to one network only, with other networks operating normally. Network partners are investigating and further updates will be provided as information becomes available.
Jun 18, 14:01 UTC
Investigating - Connectivity issues affecting mobile network registration and data services in the United Kingdom. Devices may be unable to register or experience unstable data services on affected network.

Affected countries: GB
Jun 18, 14:01 UTC
[External] - Mobile Network Performance Issues in United Kingdom
Resolved - [2026-06-18 15:53:41] - Incident status was updated.

Summary: The issue has been resolved with confirmation from the upstream provider. The cause was identified within their network infrastructure. Service restoration is being verified and customers are asked to confirm if connectivity has been fully restored on their end.
Jun 18, 16:01 UTC
Monitoring - [2026-06-18 15:09:45] - Incident status was updated.

Summary: Improvement observed on the network with data traffic volumes steadily increasing. Further analysis is ongoing and updates will be provided as more information becomes available.
Jun 18, 15:21 UTC
Identified - [2026-06-18 14:51:47] - Incident status was updated.

Summary: The issue has been escalated to the upstream network provider and is under active investigation. Network conditions are showing signs of improvement. Further analysis is ongoing with updates to follow as more information becomes available.
Jun 18, 15:01 UTC
Update - [2026-06-18 14:08:56] - Incident status was updated.

Summary: Performance issues are impacting some M2M connections across 2G, 4G, and 5G networks in the United Kingdom since 14:30. Technical teams are investigating the issue with priority.
Jun 18, 14:21 UTC
Investigating - Performance issues affecting mobile connections (2G/4G/5G) in the United Kingdom since 14:30 UTC.

Affected countries: GB
Jun 18, 14:21 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026
[External] - Session Establishment and Maintenance Issues
Resolved - [2026-06-16 11:00:05] - Incident status was updated.

Summary: The service has returned to normal with traffic levels restored to pre-incident conditions.
Jun 16, 11:01 UTC
Update - [2026-06-16 09:31:14] - Incident status was updated.

Summary: An issue affecting both new and existing device sessions has been identified and resolved. During the incident, some devices experienced difficulties establishing new sessions or maintaining active sessions. A fix has been applied and services have returned to normal operation. Monitoring will continue over the next few hours to ensure full resolution.
Jun 16, 09:41 UTC
Monitoring - Devices experienced difficulties establishing new sessions and maintaining active sessions. Issue has been identified and fixed, with services returning to normal operation.

Affected countries: XX
Jun 16, 09:41 UTC
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