All Systems Operational

Uptime over the past 90 days. View historical uptime.
SIM cards - 89103XXX Operational
SIM Cards - 8931XXX Operational
SIM Cards - 894450XXX Operational
SIM Cards - 894453XXX Operational
SIM Cards - 8988XXX Operational
SIM Management Portal Operational
API Operational
VPN Services Operational
Cloud Connect Operational
IPSec Operational
OpenVPN Operational
Public IP Operational
Public IP Routes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] - Mobile Data Gateway Maintenance Oct 27, 2026 21:00-22:00 UTC

Update - [2026-10-20 16:34:00] - Maintenance status was updated.

Summary: A software upgrade will be performed on the mobile data packet gateway. No service disruption is expected, but resilience will be temporarily reduced during the maintenance window.
Oct 20, 2026 - 16:41 UTC
Scheduled - Scheduled maintenance on mobile data gateway infrastructure with potential loss of resilience during the maintenance window.

Affected countries: XX
Oct 20, 2026 - 16:41 UTC

[External] - Network infrastructure maintenance Oct 28, 2026 20:00-21:00 UTC

Update - [2026-10-20 16:40:00] - Maintenance status was updated.

Summary: A software upgrade will be performed on firewall infrastructure. No service disruption is anticipated, but there will be a temporary loss of resilience during the maintenance window.
Oct 20, 2026 - 16:41 UTC
Scheduled - Scheduled maintenance on network infrastructure with potential loss of resilience

Affected countries: XX
Oct 20, 2026 - 16:41 UTC

[External] - Scheduled maintenance may cause brief connectivity interruptions Oct 29, 2026 12:00-13:30 UTC

Update - [2026-10-22 02:34:11] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Oct 22, 2026 - 02:41 UTC
Scheduled - Supplier performing scheduled maintenance that may result in brief periods of intermittent service availability for SIM connectivity.

Affected countries: XX
Oct 22, 2026 - 02:41 UTC

[External] - Planned maintenance with loss of resilience Oct 29, 2026 22:00-23:00 UTC

Update - [2026-10-20 16:49:00] - Maintenance status was updated.

Summary: Scheduled maintenance work will be performed by a connectivity provider. No service disruption is expected, however service resilience will be temporarily reduced during the maintenance window.
Oct 20, 2026 - 17:01 UTC
Scheduled - Supplier conducting planned maintenance work with no anticipated service disruption but temporary loss of service resilience.

Affected countries: XX
Oct 20, 2026 - 17:01 UTC

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

[External] - Scheduled maintenance on network links
Completed - [2026-10-23 01:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Oct 23, 01:01 UTC
In progress - [2026-10-22 21:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Oct 22, 21:01 UTC
Update - [2026-10-13 16:59:00] - Maintenance status was updated.

Summary: Scheduled maintenance is planned on network links with an expected downtime of approximately 30 minutes. No service impact is anticipated as customers have resilient connectivity through alternative network paths.
Oct 13, 17:01 UTC
Scheduled - Planned maintenance on network links with no expected service impact due to redundant connectivity.

Affected countries: GB
Oct 13, 17:01 UTC

Oct 22, 2026

[External] - Scheduled network maintenance
Completed - [2026-10-22 13:30:09] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Oct 22, 14:01 UTC
In progress - [2026-10-22 10:30:11] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Oct 22, 10:41 UTC
Update - [2026-10-22 09:30:13] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Oct 22, 09:41 UTC
Update - [2026-10-14 15:27:29] - Maintenance status was updated.

Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window.
Oct 14, 15:41 UTC
Scheduled - Scheduled maintenance may cause brief periods of intermittent connectivity for SIM cards - 89103xxx

Affected countries: XX
Oct 14, 15:41 UTC
[External] - Internet feed maintenance
Completed - [2026-10-22 01:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Oct 22, 01:01 UTC
In progress - [2026-10-21 21:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Oct 21, 21:01 UTC
Update - [2026-10-13 16:58:00] - Maintenance status was updated.

Summary: Planned maintenance scheduled on one of two resilient internet feeds with 30 minutes of expected downtime. No customer impact anticipated due to service redundancy.
Oct 13, 17:01 UTC
Scheduled - Planned maintenance on internet feed with no expected customer impact due to redundancy

Affected countries: None
Oct 13, 17:01 UTC

Oct 21, 2026

[External] - Planned maintenance on mobile network infrastructure
Completed - [2026-10-21 22:00:31] - Maintenance status was updated.

Summary: The scheduled maintenance has been completed.
Oct 21, 22:01 UTC
In progress - [2026-10-21 20:00:08] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary.
Oct 21, 20:00 UTC
Update - [2026-10-21 19:01:16] - Maintenance status was updated.

Summary: Scheduled maintenance will begin in 60 minutes.
Oct 21, 19:21 UTC
Update - [2026-10-07 16:10:57] - Maintenance status was updated.

Summary: Scheduled maintenance to validate site redundancy and failover mechanisms for signaling infrastructure. Brief service interruptions may occur during controlled traffic failover, with automatic recovery expected through existing redundancy mechanisms. Infrastructure and signaling traffic will be monitored throughout the maintenance window.
Oct 7, 16:21 UTC
Scheduled - Supplier performing controlled signaling failover validation. Brief service interruptions may occur during the maintenance window, with automatic recovery expected on retry.

Affected countries: XX
Oct 7, 16:21 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

[External] - Planned work on OTT SBC (Voice) infrastructure
Completed - [2026-10-19 07:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Oct 19, 07:04 UTC
In progress - [2026-10-19 06:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Oct 19, 06:01 UTC
Update - [2026-10-16 14:22:00] - Maintenance status was updated.

Summary: Infrastructure change required to introduce dual IP capability for migration to direct connectivity between network partners.
Oct 16, 14:41 UTC
Scheduled - Planned maintenance on voice infrastructure to introduce dual IP capability for direct connectivity migration

Affected countries: None
Oct 16, 14:41 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

[External] - Provisioning Issues
Resolved - [2026-10-14 14:35:50] - Incident status was updated.

Summary: A fix has been implemented and service is now restored.
Oct 14, 14:41 UTC
Update - [2026-10-14 11:34:00] - Incident status was updated.

Summary: Provisioning of eSIMs via partner platform is currently failing due to a third-party platform issue. A ticket has been raised with the vendor. Already provisioned eSIMs remain unaffected with traffic continuing to operate normally. Investigation is ongoing.
Oct 14, 11:41 UTC
Identified - Provisioning failures for eSIMs via platform, existing services unaffected

Affected countries: XX
Oct 14, 11:41 UTC

Oct 13, 2026

[External] - Planned maintenance on voice infrastructure
Completed - [2026-10-13 07:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance has been completed successfully.
Oct 13, 07:01 UTC
In progress - [2026-10-13 06:00:00] - Maintenance status was updated.

Summary: Scheduled maintenance is currently in progress and may impact service availability.
Oct 13, 06:01 UTC
Update - [2026-10-09 16:14:00] - Maintenance status was updated.

Summary: Emergency planned maintenance is being performed on infrastructure. No service disruption is anticipated, though there is temporarily increased risk due to reduced service resilience during the maintenance window.
Oct 9, 16:41 UTC
Scheduled - Emergency planned maintenance on voice infrastructure with no anticipated service disruption

Affected countries: XX
Oct 9, 16:21 UTC

Oct 12, 2026

No incidents reported.

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